Spielzeit:
74125 Minuten
Hello everyone,
if we are only talking about the game itself, it can be recommended. However, the support is the worst I have ever seen. For that reason alone, I would not recommend anyone to buy this game.
My experience:
I had a bug and was eaten by a worm because of it. In Dune, when you are eaten by a worm, you lose all your items. This bug caused exactly that, and I lost everything I had.
I contacted support to ask if they could help me. The only response I got was: “No, sorry,” along with a standard copy-paste reply.
This is not an isolated case. It happens quite often, also to members of my guild. Whenever they had issues and contacted support, they always received only standard responses. For 70 or 80 percent of cases, that might be enough, but for players who lose a lot of progress, it is completely useless.
My friend’s experience:
A friend of mine spent two months farming his complete set of weapons and armor. He ran dungeons and gathered resources. The most important part of this are the dungeons, where you obtain the blueprints needed to craft those weapons and armor.
We were together in the Deep Desert, and my friend had to leave. He went to the overworld map and logged out because he didn’t have much time. I went back to the Hagga Basin and kept a few machines running.
The next day he logged back in – and all of his equipment was gone. Completely disappeared.
He contacted support, and the only compensation he received was 1,000 Plasteel Ingots, 1,000 Spice, and 1,000 Regisk Components.
The Plasteel and Spice can easily be farmed in under 30 minutes. The Regisk Components can also be bought every week in Arakeen, around 250 per week. Overall, this is maybe half an hour of effort, if that.
The real problem, however, are the blueprints from the dungeons, which took him two months to farm. He did not get any of those back – not a single one.
This means all the time he invested is simply gone. It is as if none of it ever happened. If he were to continue playing now, he would have to farm everything again and repeat those two months of progress.
Losing everything to a bug like that is extremely frustrating. And when the support doesn’t even provide a proper compensation, for me personally, the game is simply not worth playing anymore.
I will probably use it as a building simulator cause the build sets look so cool. PvP is also really fun, it needs to be enhanced in a few aspects but in general its really cool, you have abilitys, close combat, range combat for the ground. And in the air you can battle with planes.
SO its really sad that the developers leave so many bugs in the game and the support is so bad that you just want to delete the game right away :( It has so much potential for PvE and PvP but its wasted by a company that does not care about the players.
👍 : 2 |
😃 : 0