Firefly DLC

Don't buy this one. It's unfinished — it still says 'Content coming soon' when you load it, and it hasn't been updated in years. To get the level editor that makes this DLC even minimally functional, you're supposed to download it from the developer's website, but the site is broken and the download isn't available steam says i went past the two hour period for this dlc so i could not get a refund even though when i track the time for this dlc it says 0 hours played now that is funny because bellow common law or certain laws in your area may be different but you should be fine under the consumer rights act speak to your bank to get a refund or contact trading standards or ico 1. Statutory Rights – Consumer Rights Act 2015 (UK-wide, applies in Scotland) You are entitled to a refund, repair, or replacement if a product is: Faulty Not as described Not fit for purpose Incomplete or missing key content/features that were part of the sale Time limits: If the issue arises within 30 days of purchase, you usually have the right to a full refund. After 30 days but within 6 months, the seller must repair or replace the item. If that doesn’t resolve the issue, you can then ask for a refund. 2. "No Refunds" Policies Are Not Legally Binding (if they contradict your statutory rights) A business cannot contract out of consumer rights, even with: A "used" clause A time limit clause A "no refund" policy These are unenforceable where the product was not delivered as promised (e.g. missing content, incomplete, or faulty). 3. Common Law (Scots Law) While common law can supplement statutory rights, your strongest position lies in statutory consumer rights. However, common law still supports: A right to claim for breach of contract if what was provided does not match what was agreed. This means that if a product is not what you paid for, even if used, you're entitled to a remedy, including possibly a refund. What You Can Do: Contact the seller formally and cite the Consumer Rights Act 2015. Specify the issue (e.g. “product was missing content” or “incomplete”). Request a refund or remedy (repair/replacement if applicable). If they refuse, you can: Escalate to Trading Standards or Use Alternative Dispute Resolution (ADR) or Take them to the Simple Procedure court (for small claims under £5,000 in Scotland).